FOREVER US

Step into the world of Forever New, where fashion meets innovation. As one of Australia’s leading global fashion brands, we’ve grown from our Melbourne roots to over 450 stores worldwide with a thriving online presence. Our success is driven by our passionate community of creative thinkers, retail experts, and forward-looking innovators who bring our vision to life - to make it her moment.

At Forever New, we’re not just designing beautiful fashion; we’re transforming how technology powers every touchpoint of our business. Join us as we continue to evolve our digital ecosystem and deliver seamless experiences to our customers around the world.

THE PERKS WE OFFER YOU

As a valued member of the Forever New family, you’ll enjoy a range of benefits designed to support your success and wellbeing including:

• Enjoy a generous 40% employee discount, with additional discounts for family and friends.
• Subsidised daily coffee and lunch at our on-site cafe
• Celebrate special moments with loyalty and birthday leave
• Receive referral incentives for introducing talented people to our team
• Access to wellbeing and sustainability initiatives that support your overall health and purpose
• Thrive through continuous learning and development programs
• Be recognised through our reward and service awards programs
• Benefit from subsidised parking at our vibrant Richmond Head Office
• Gain global exposure across five continents, expanding your horizons and career opportunities.

YOUR DREAM OPPORTUNITY

Forever New is embarking on an exciting global technology transformation, and we’re seeking an Enterprise Architect to lead the charge. This pivotal role will drive a program of work to modernise our Tech Stack, commencing with the migration to a new eCommerce platform.

As the Enterprise Architect and key member of our IT Leadership Team, you’ll design and govern the enterprise-wide IT architecture that underpins seamless, scalable, and secure digital experiences across all retail channels. You’ll bring together systems such as eCommerce, POS, supply chain, CRM, and analytics to enable innovation, efficiency, and exceptional customer experiences globally.

GET EXCITED TO:

• Lead an enterprise-wide transformation, designing an integrated global architecture across eCommerce, retail, and core business systems.
• Drive omnichannel integration, enabling real-time inventory visibility and unified customer experiences
• Design and implement scalable eCommerce and digital platforms that deliver performance, security, and global accessibility
• Integrate and optimise customer experience technologies, including CRM, loyalty, and personalisation engines
• Align retail operations and supply chain systems with front-end platforms to enhance data flow, fulfilment, and vendor management
• Establish robust data architecture and governance to deliver actionable insights and compliance
• Embed security and regulatory compliance (PCI DSS, GDPR) across all technology solutions
• Collaborate cross-functionally with IT, retail, marketing, and operations teams to deliver best-in-class solutions

THE SKILLS & EXPERIENCE YOU OFFER US

• Bachelor’s degree in Business Systems or similar; Master’s in Architecture or Business Administration desirable
• 15+ years’ experience in Technology functions, including 3+ years as an Enterprise Architect or 3+ years as a Senior Solutions Architect
• 5+ years’ experience within the retail industry, spanning stores and eCommerce channels
• Certifications: TOGAF and Azure or AWS Solution Architect Expert preferred
• Strong knowledge of Ecommerce and Core Systems (ERP, WMS, OMS, CRM, PIM, DAM, Loyalty)
• Experience across project frameworks such as Agile, Waterfall, and PMP
• Expert understanding of security and compliance standards (PCI DSS, GDPR)
• Proven experience in project governance, integration design, and stakeholder engagement
• Ability to simplify and convey complex technical information to stakeholders

BEHAVIOURS & ATTRIBUTES

• Strategic thinker with a high-achieving, results-driven mindset.
• Strong ownership, accountability, and stakeholder management capabilities.
• Exceptional verbal and written communication skills with executive-level influence.
• Ability to manage complexity with pace and precision.
• Detail-oriented, commercially astute, and calm under pressure.
• Proactive problem-solver who thrives in dynamic, fast-paced environments.
• Team player who embodies collaboration, initiative, and continuous improvement.

OUR VALUES

Whether we’re innovating digital experiences, collaborating across global teams, or styling our customers in store, these values guide everything we do:
Think Customer

Respect for All

Keep it Simple

Take Responsibility

Act with Pace

Join Forever New and play a key role in transforming our global technology landscape.
Be part of a brand where fashion meets innovation and make it her moment.